Vanderpump Christmas Opening Hours
Friday 24th December 2021 9am - 1pm
25th, 26th, 27th & 28th December 2021 CLOSED
Wednesday 29th December 2021 9am - 1pm Phone lines open
Thursday 30th December 2021 9am - 1pm Phone lines open
Friday 31st December 2021 9am -1 pm Phone lines open
1st, 2nd & 3rd January 2022 CLOSED
Staff will be working from home during the above opening times above and therefore access to the office is not available.
If you wish to report urgent maintenance please do so by emailing firstname.lastname@example.org where a member of staff will action this as soon as they are working
What is deemed as an emergency?
What actually is an emergency? who should you call? What should you do? Please find below a brief guide to assist you whilst the office is closed
No heating / hot water Report to the above email
No power Check fuse board/ check with your supplier/report to above email
Gas leak Call National Grid 0800 111 999
Carbon Monoxide Alarm Turn off appliances/open windows/ leave premises
Fire Ring 999
No water supply Check with local supplier to check if local issue
Plumbing leaks Turn off water supply /take extra care if water near electrics /report to the above email
May I also respectfully mind all tenants it is part of their tenancy agreement to ensure they regularly test all smoke alarms/heat detectors at least once a week and to replace any batteries in smoke alarms and carbon monoxide detectors.
If your smoke alarm/heat detector/carbon monoxide detector is not working please let us know immediately.
PLEASE NOTE IF YOU PAY YOUR RENT DIRECT TO YOUR LANDLORD ALL EMERGENCIES /MAINTENANCE SHOULD BE REPORTED TO THEM DIRECT THANK YOU
Should you have any queries please do not hesitate to contact us
Wishing you all a very safe Merry Christmas & Happy New Year.