Our contact details
Address: 5 School Road, Reading, RG31 5AR
Phone Number: 01189416111
The type of personal information we collect.
Any personal information, including names, postal addresses, telephone numbers, email addresses supplied via this website or using this websites forms will only be used to provide a requested service and will not be disclosed to any third parties without your prior permission or unless we are required to by law.
We may contact you in response to your query, to offer requested services or to provide you with information that you have requested. We do not keep your data longer than necessary.
Any non personal information such as IP addresses, pages accessed, and files downloaded will only be used to determine how many individuals use our site, and which pages are most used. This information doesn’t tell us anything about who you are or any personal information like home addresses, it is simply used to monitor and improve our service and is done by cookies on our website and Google Analytics.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
We may share this information if we are required to do so by law.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting firstname.lastname@example.org
How we store your personal information
Your information is securely stored. We follow strict security procedures to ensure that your personal information is not lost, damaged destroyed or disclosed to third parties without your permission, and to prevent unauthorized access.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at email@example.com, 01189416111 and or 5 School Road, Reading RG31 5AR if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at firstname.lastname@example.org
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk