As a family run business, looking after our Clients whether you are a Buyer, Seller, Renter or Landlord is very important to us. Below you will see what our Customers think of us.
Carolyn made the whole process incredibly easy and hassle free. She combined a truly professional approach with a personal touch and we'd recommend her to anyone looking to rent a property.
Unfortunately I will not be able to attend the viewing today as my circumstance has changed. when things change,I would be more the happy to go with your agency as you were very nice and helpful every time I have contacted you.
It was an absolute pleasure to deal with Vanderpump. Their staff were very professional and helped us every step of the way!
I wish to express my heartiest gratitude to you and your team for being so cooperative. It has been more than one year that we have spent in the property and we really had a very good time. You were always being very helpful in solving the problems. Your repairing services were very satisfactory which I have utilized for minor issues. You always made us comfortable in the hour of need. Above all, the property was very comfortable. For sure, I will recommend Vanderpump Real Estate to my family and friends. Words are not enough to thank you and your team.
We have used Vanderpump for the past 6 years to let our home. The quality of tenant has been excellent and the service faultless. We wouldn't use any other agent and have recommended them to many friends.
Very professional, very polite, very clear with any questions asked, very efficient. A very good letting agency, haven't experienced any problems yet.
Out of all the lettings agents I have had experience of using, they are easily the most efficient and effective at what they do. Importantly not only do they get back to you when they say they will, but actually do what they say they will too. So thank you for all your help - an impressive outfit.
Sally and Tammy are prompt in responding to emails and answering phone calls.I just moved into a property managed by Vanderpump so looking forward for the same professional service .First two weeks I got a boiler problem in the property however Tammy ownership and workaround to handle the situation and arrangement for engineer visit to resolve the issue as early as possible is much appreciated.As such am happy with the service offered and recommend.
Very professional, very polite, very clear with any questions asked, very efficient, A very good letting agency haven't experienced any problems
Very professional, very polite, very clear with any questions asked, very efficient, A very good letting agency haven't experienced any problems
I've been a tenant with Vanderpump & Wellbelove for over 4 years and the experience of dealing with them has been excellent.
I'm very satisfied with the property I rent via them. They've been very prompt to deal with any issues that I've highlighted over the last 4 years and all matters have always been dealt with to my satisfaction. They've always supported and facilitated all my requests.
I've dealt with a number of people at their offices and always been pleased with the service. But, there's been a particular occasion where a member of their team, Carolyn truly went above and beyond in understanding, supporting me as a tenant and resolving the situation.
For me as a tenant, all members of their team have altogether delivered an excellent customer service experience to me. Based on which, I'd highly recommend them if you're looking to rent.
Carolyn is an impeccably professional and charming young lady who went out of her way to be understanding, supportive and helpful in guiding me through a stressful time. I would unhesitatingly recommend her and the other staff in the office
